In this article, we will be looking at how scale is detrimental to boilers. But first, let’s take a moment to understand scale and the differences between different types.

What Is Water Hardness?

Water hardness (also referred to as “Hardness of water”) is a measurement in parts per millions (ppm) of calcium and magnesium in the water.  Water containing calcium and magnesium typically accounts for the majority of boiler scale. In boiler water a level of 0 ppm of calcium and magnesium hardness is desirable but very difficult to achieve. Hard water is treated several different ways in an effort to minimize scale formation in boilers. It is important to remove hardness before entering the boiler because once it is formed it is difficult to remove and causes substantial efficiency losses and potentially damage. There are other natural salts and minerals such as silica that can also cause scale.

How does temporary hardness of water differ from permanent hardness?

Temporary hardness is a type of hardness that can be reduced by heating the water. Temporary hardness primarily made up of calcium carbonate and calcium bicarbonate. These compounds are naturally occurring in water as a result of the action of acidic rainwater on natural minerals. Temporary hardness is also known as alkaline hardness because the hardness dissolves to form an alkaline solution. Permanent hardness is a type of hardness that can be reduced only by the use of chemicals or distillation. Permanent hardness consists of non-carbonate salts.

How is scale detrimental to boilers?

Scale will form around the heating surfaces and less heat will pass through the boiler tubes into the water. Even light accumulation of scale in a boiler causes boiler efficiency to drop. Scale results in higher fuel costs due to increased fuel consumption in order to satisfy the same steam demand. Heavy accumulation of scale can severely impede heat transfer and water can no longer adequately remove the heat from the boiler tubes. The tubes can overheat, soften and burst.

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effects of boiler scale on fuel consumption

What causes hardness in water to form scale on steam boiler surfaces?

Calcium and magnesium hardness crystallizes and becomes scale in two ways.
One way is through Inverse Solubility, which is the tendency of certain impurities in the water to crystallize and precipitate as the temperature of boiler water increases. The hottest water is located against the heating surface of the boiler which causes scale to form in these areas first. The second way is when steam is formed and only pure water is boiled off.

Scale Of Boiler TubeScale forming impurities are left behind in the boiler while pure water steam is created. When large amounts of water are turned into steam, there are more impurities left behind. Large impurities in the boiler water can become too concentrated forming scale and other problems.

How do you treat for scale?

There are several methods for treating scale the two most common types of treatment are
* Pretreatment- water treatment processes that occur before the water enters the boiler.
* After-Treatment – water treatment processes that occur during or after steam generation.


Complete Water Solutions focuses on mechanical Pretreatment solutions. There are many mechanical means to help reduce scale-forming impurities prior to feedwater tank. We will talk about a few of the most common that are used today:

* Water Softener (Zeolite Water Softener) – Water softeners is an ion-exchange process that uses resin beads and brine solution to soften water. When the softener is in operation the hard water (calcium & magnesium impurities) flow down (in most applications) through the resin. The calcium and magnesium stick to the resin media and release a sodium ion. Once all the resin beads are spent or no longer able to exchange calcium & magnesium for sodium-ion the softener must go through the regeneration process. During this process sodium at concentrated levels remove the calcium and magnesium impurities off of the resin bead. This allows the softener to once again produce soft water.

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industrial softener system serviced by complete water solutions fleck 2900 softener system installed by complete water solutions

Industrial Softener System                                                                     Fleck 2900 Softener System

* Dealkalizer – Dealkalizer is an ion-exchange system that works in a manner similar to sodium zeolite water softeners but exchanges anions rather than cations. Anions such as carbonates and bicarbonates are removed by ion exchange and replaced with chloride.

reverse osmosis system service by complete water solutions

RO System Being Serviced by Complete Water Solutions

* Deionization– Demineralizers are an ion-exchange process generally used in high-pressure boiler applications. Deionization typically has either two separate columns of resin (cation & anion) or a mix bed column which will have both resins in the tank. The cation resin is regenerated with sulfuric acid instead of salt. This resin is used to remove calcium, magnesium, iron and other cation impurities from the makeup water. The Anion resin is the dealkalization process that removes carbonates, bicarbonates, sulfates, and other anions from the makeup water. Anion resin is regenerated with caustic soda and removes carbonates, bicarbonates, sulfates, and other anion impurities.

Industrial Deionization System

* Reverse Osmosis – RO is a process in which removes undesirable materials from water by using pressure to force the water through a semi-permeable membrane. This process is called “reverse” osmosis because the pressure forces the water to flow in the reverse direction to the flow direction in the process of natural osmosis. RO removes ionized salts, colloids, and organic molecules down to a molecular weight of 100.

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Over the last decade Reverse Osmosis has become the pretreatment of choice to help in the reduction of scale in boiler feed water make up. If you don’t have a RO System currently and would like to see if your system could benefit give Complete Water Solutions a call for a free evaluation. Return on investment may be even quicker with our leasing options.

Complete Water Solutions provides all the above equipment and more to help in the reduction of hardness for your boiler system.

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About The Author

Nathan Olszak
28 Year Of Water Treatment Equipment Experience. I have been blessed with the opportunity to learn from the ground up. Starting in the water treatment field as a service technician. Servicing all major brands of water treatment equipment. Give Us A Call (855) 787-4200 or Email

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