Complete Water Solutions is closely monitoring the situation in regards to COVID-19 and this plan may be updated or changed based on the recommendations from the CDC.

How Germs Spread

Washing hands can keep you healthy and prevent the spread of respiratory and diarrheal infections from one person to the next. Germs can spread from other people or surfaces when you:

  • Touch your eyes, nose, and mouth with unwashed hands
  • Prepare or eat food and drinks with unwashed hands
  • Touch a contaminated surface or objects
  • Blow your nose, cough, or sneeze into hands and then touch other people’s hands or common objects



Complete Water Solutions has increased housekeeping measures to help mitigate the spread of germs. These include but are not limited to the following:

  • Cleaning Of Hard Surfaces and High Traffic Surfaces
  • Extra Cleaning Of Door Handles, Faucets And Lavatory Locations
  • Cleaning Of Service Trucks Interior And Exterior Surfaces
  • Cleaning Of Service Vehicle High Touch Points
  • Ozonation Of Office & Service Trucks Weekly


Field Service Team

Complete Water Solutions field service team has increased measures to help protect our team members and customers. The following items have been implemented:

  • Wipe Down Vehicle High Touch Points – Such As Door Handles, Steering Wheels, Tools, Turn Signals, etc.
  • Wear Gloves – Service Technicians wear gloves during when onsite and will remove and dispose gloves anytime leaving the site.
  • Washing Hands – Field Service Technicians have increased hand washing and is performed more frequently throughout the job.
  • Hand Shaking – Complete Water Solutions field service team has been notified to suspend all customer hand shaking at this time.


Personal Hygiene

Complete Water Solutions has increased the request of personal hygiene to wash hands more frequently per the CDC. Washing hands more frequently includes but is not limited to the following functions:

  • Handling Boxes Or Packages
  • Working with materials
  • Restroom
  • Consuming Food Or Beverages
  • Door Handles Or Surfaces
  • Cell Phone Use
  • Other Uncontrolled environments
  • Sneezing Or Coughing


Illness Or Exposure To Covid-19

Complete Water Solutions is continuing to monitor the CDC for continuing support and instructions for Illness or Exposure to Someone Who Has or Had Covid-19. The following implementations are in place:

Quarantine if you have been in close contact (within 6 feet of someone for a cumulative total of 15 minutes or more over a 24-hour period) with someone who has COVID-19, unless you have been fully vaccinated. People who are fully vaccinated do NOT need to quarantine after contact with someone who had COVID-19 unless they have symptoms. However, fully vaccinated people should get tested 5-7 days after their exposure, even if they don’t have symptoms and wear a mask indoors in public for 10 days following exposure or until their test result is negative.

What to do If Exposed (Non Vaccinated Or 6 Months Since Pfizer / Moderna Vaccine or 2 Months J&J)

  • Stay home for 5 days after your last contact with a person who has COVID-19.
  • Followed by Strict Mask Use For An Additional 5 Days
  • Watch for fever (100.4◦F), cough, shortness of breath, or other symptoms of COVID-19.
  • If possible, stay away from people you live with, especially people who are at higher risk for getting very sick from COVID-19.

What to do If Exposed (Fully Vaccinated & Booster)

  • Wear A Mask Around Others For 10 Days
  • Test On Day 5, If Possible

Vaccinated & Un-vaccinated & Tested Positive

  • If you have symptoms of COVID-19, you should get tested and stay home and away from others.
  • If your test result is positive, isolate at home for 5 days.
  • If you have no symptoms or your symptoms are resolving after 5 days, you can leave your house.
  • Continue to wear a mask around others for 5 additional days

Your local public health authorities make the final decisions about how long quarantine should last, based on local conditions and needs. Follow the recommendations of your local public health department if you need to quarantine.

Isolation is used to separate people infected with COVID-19 from those who are not infected.

People who are in isolation should stay home until it’s safe for them to be around others. At home, anyone sick or infected should separate from others, stay in a specific “sick room” or area, and use a separate bathroom (if available).

What to do

  • Monitor your symptoms. If you have an emergency warning sign (including trouble breathing), seek emergency medical care immediately.
  • Contact Your Primary Care Doctor To Let Them Know.
  • Stay in a separate room from other household members, if possible.
  • Use a separate bathroom, if possible.
  • Avoid contact with other members of the household and pets.
  • Don’t share personal household items, like cups, towels, and utensils.
  • Wear a mask when around other people if able.

Learn more about what to do if you are sick and how to notify your contacts.

When You Can be Around Others after You Had or Likely Had COVID-19

Most people do not require testing to decide when they can be around others; however, if your healthcare provider recommends testing, they will let you know when you can resume being around others based on your test results.

For Anyone Who Has Been Around a Person with COVID-19

Anyone who has had close contact with someone with COVID-19 should stay home for 5 days after their last exposure to that person.

However, anyone who has had close contact with someone with COVID-19 and who meets the following criteria does NOT need to stay home.

  • Someone who has been fully vaccinated & Boosted and shows no symptoms of COVID-19. However, fully vaccinated people should get tested 3-5 days after their exposure, even they don’t have symptoms and wear a mask indoors in public for 10 days following exposure or until their test result is negative.

Additionally, CWS Response Team Lead by Emily Olszak will begin to implement additional sanitization of all work area and surfaces of the areas where that team member has worked or come in contact with.

Complete Water Solutions will also perform a timeline to identify all persons the CWS Team Member has been in contact with and all persons will be notified.

This response plan may be changed without notices as further CDC guidelines are asked or recommended to be implemented.

Should you have any questions please contact:

Nathan Olszak


(855) 787-4200

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