COVID RESPONSE PLAN

Complete Water Solutions is closely monitoring the situation in regards to COVID-19 and this plan may be updated or changed based on the recommendations from the CDC

How Germs Spread

Washing hands can keep you healthy and prevent the spread of respiratory and diarrheal infections from one person to the next. Germs can spread from other people or surfaces when you:

  • Touch your eyes, nose, and mouth with unwashed hands
  • Prepare or eat food and drinks with unwashed hands
  • Touch a contaminated surface or objects
  • Blow your nose, cough, or sneeze into hands and then touch other people’s hands or common objects

 

Housekeeping:

Complete Water Solutions has increased housekeeping measures to help mitigate the spread of germs. These include but are not limited to the following:

  • Cleaning Of Hard Surfaces and High Traffic Surfaces
  • Extra Cleaning Of Door Handles, Faucets And Lavatory Locations
  • Cleaning Of Service Trucks Interior And Exterior Surfaces
  • Cleaning Of Service Vehicle High Touch Points
  • Ozonation Of Office & Service Trucks Weekly

 

Field Service Team

Complete Water Solutions field service team has increased measures to help protect our team members and customers. The following items have been implemented:

  • Wipe Down Vehicle High Touch Points – Such As Door Handles, Steering Wheels, Tools, Turn Signals, etc.
  • Wear Gloves – Service Technicians wear gloves during when onsite and will remove and dispose gloves anytime leaving the site. 
  • Washing Hands – Field Service Technicians have increased hand washing and is performed more frequently throughout the job.
  • Hand Shaking – Complete Water Solutions field service team has been notified to suspend all customer hand shaking at this time. 
  • Face coverings are required for Indoor spaces when you are not at home and in all enclosed spaces such as outdoor restaurants or bars, public transportation, and company-owned service vehicles. Face coverings must cover both the nose and mouth. 

 

Personal Hygiene 

Complete Water Solutions has increased the request of personal hygiene to wash hands more frequently per the CDC. Washing hands more frequently includes but is not limited to the following functions:

  • Handling Boxes Or Packages
  • Working with materials
  • Restroom
  • Consuming Food Or Beverages
  • Door Handles Or Surfaces
  • Cell Phone Use
  • Other Uncontrolled environments
  • Sneezing Or Coughing

 

Illness Or Exposure To Covid-19

Complete Water Solutions is continuing to monitor the CDC for continuing support and instructions for Illness or Exposure to Someone Who Has or Had Covid-19. The following implementations are in place:

  • Sick Not Tested– If an employee or team member feels sick, (Cough, Chills, Fever, Nausea) they are to remain at home and seek medical attention if required. The Employee can return to work once all 3 criteria has been met:
  1. You have had no fever for at least 24 hours (that is three full days of no fever without the use medicine that reduces fevers)

AND

  1. other symptoms have improved (for example, when your cough or shortness of breath have improved)

AND

  1. at least 10 days have passed since your symptoms last appeared

 

  1. You have had no fever for at least 24 hours (that is no fever without the use of medicine that reduces fevers)

AND

  1. other symptoms have improved (for example, when your cough or shortness of breath have improved)

AND

  1. at least 10 days have passed since your symptoms first appeared

 

  • Exposure To Someone Who Has Tested Positive for Covid 19, the following will occur:
    • Employees who have been exposed and have symptoms of Covid-19 should self-isolate and follow the CDC recommended steps & Is recommended to confirm by testing.(https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/steps-when-sick.html)
    • For employees who have been exposed and DO NOT HAVE symptoms should remain at home or in comparable setting and practice social distancing for 14 days. Recommended to get tested to verify 

https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/end-home-isolation.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fprevent-getting-sick%2Fwhen-its-safe.html

Persons infected with SARS-CoV-2 who never develop COVID-19 symptoms may discontinue isolation and other precautions 10 days after the date of their first positive RT-PCR test for SARS-CoV-2 RNA.

 

If you will be tested to determine if you are still contagious or to test to confirm if you have Covid-19, you can return to work after these three things have happened:

  1. You no longer have a fever for at least 24 hours (without the use medicine that reduces fevers)

AND

  1. other symptoms have improved (for example, when your cough or shortness of breath have improved)

AND

  1. you received a negative test from an accredited Covid-19 Testing Facility

 

Additionally, CWS Response Team Lead by Emily Olszak will begin to implement additional sanitization of all work area and surfaces of the areas where that team member has worked or come in contact with.

Complete Water Solutions will also perform a timeline to identify all persons the CWS Team Member has been in contact with and all persons will be notified.

 

This response plan may be changed without notices as further CDC guidelines are asked or recommended to be implemented. 

Should you have any questions please contact:

Nathan Olszak

Manager

(855) 787-4200

info@complete-water.com

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