COVID RESPONSE PLAN

COVID RESPONSE PLAN from CWS

Complete Water Solutions is closely monitoring the situation in regards to COVID-19 and this plan may be updated or changed based on the recommendations from the CDC.

How Germs Spread

Respiratory illnesses spread through respiratory droplets and particles in the air. Germs spread from other people or surfaces when you:

• Don’t wash your hands especially when preparing food and drinks
• Breathe in air when near an infected person
• Touch your eyes, nose, or mouth with unwashed hands
• Touch contaminated surfaces (less common but possible)
• Cough or sneeze without proper covering
• Blow your nose, cough, or sneeze into hands and then touch other people’s hands or common objects

Good hygiene, washing hands and clean air are key to reducing the spread of infections and keeping you healthy.

Housekeeping:

Complete Water Solutions maintains routine cleaning practices to support a healthy environment, including:

• Regular cleaning of high-touch and shared surfaces
• Cleaning of restrooms, door handles, and common areas
• Routine cleaning Of Service Trucks
• Additional cleaning when illness arises

Note: Current CDC guidance prioritizes routine cleaning over excessive disinfection.

Field Service Team

The Complete Water Solutions field service team takes measures to protect our team and customers by implementing:

• Maintain good hand hygiene throughout the workday
•  Regularly clean tools and high-touch equipment
• Use gloves when appropriate for specific tasks
• Respect customer preferences regarding safety measures

Personal Hygiene

Complete Water Solutions encourages employees to follow strong personal hygiene skills to include but is not limited to the following functions:

• Frequent handwashing
• Wiping cell phones, door handles and heavily used surface areas
• Washing hands after using restrooms, coughing or sneezing
• Washing hands before and after consuming Foods

Illness Or Exposure to Covid-19

Complete Water Solutions follows current CDC based guidelines for symptoms.

Regardless of vaccination status, you should isolate from others when you have COVID-19.

When You Are Sick:

• Stay home and avoid contact with others
• Return to normal activities only after symptoms are improving and you are fever free for at least 24 hours (without medication)

Return to Work Guidance

Employees may return to work when:

• Symptoms are improving
• No fever has been present for at least 24 hours without medication

Additional Precautions After Illness

For 5 days after returning to normal activities, employees should:

• Take added precautions to reduce spread
• Consider masking around others
• Improve ventilation when possible
• Maintain reasonable distance in shared spaces
• Practice strong hygiene

After being exposed to COVID-19

If you’ve been exposed to but are not experiencing symptoms:

• Continue your normal activities
• Monitor for symptoms
• Consider testing within a few days
• Use precautions around high-risk individuals

If symptoms do develop:

• Stay home immediately
• Follow illness guidance

Workplace Response

If a team member is ill:

• Increase cleaning of shared workspaces and equipment
• Encourage affected individuals to stay home
• Notify appropriate personnel as needed

This response plan was updated in 2026 and can change based off CDC guidelines and recommendations.

Should you have any questions please contact:

Nathan Olszak

Manager

(855) 787-4200

info@complete-water.com