Pentair Structural Tank: Check The Serial Number for Coverage

Recently, Complete Water did a sales call at an aerosol facility.  The system they purchased was only about 5 years old. They did not purchase it from Complete Water Solutions and all 3 fiberglass tanks were ruptured spraying water. While not really noticeable in this picture, the customer did have flex hoses on the system.

The customer had recently had another company out to replace one of the 3 softener tanks. They were charged for a new tank and were told that the other tanks were not under warranty and that they would be charged for those as well. The customer felt the system was not right for their application and just was not happy with the overall situation.

Structural Tank Warranty - Make Sure To Always Check The Serial Number

We started by logging the remaining 2 softener vessel serial numbers. We went back to Pentair to see if any of the tanks were under warranty period. Pentair warranties the larger tanks around 5 years. Pentair is a great company to work with getting things warrantied – They make it simple and easy!

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We found that one tank was past the warranty date by 5 days and the other tank was still covered by warranty by 2 days. We worked extremely fast to secure one tank under warranty. The customer was amazed by the ability to get one of the tanks under warranty and not have to pay for a new tank. The customer wanted to use the old resin, distributors and gravel, to which we replied “not a problem”

Complete Water Solutions was able to replace the tank in one day. While onsite performing the work our expert techs found a few ways to improve the system helping prolong the tanks, valves and piping for future years to come.

Not Sure If Your Tank Is Warrantied? Contact Complete Water Solutions to find out, we can help!

About The Author

Nathan Olszak
  With over 30 years of hands-on experience in the water treatment industry, Nathan Olszak is a trusted water treatment expert. He specializes in designing, engineering, and servicing water treatment systems. As the owner of Complete Water Solutions, Osmonics, and Membrane Cleaning Pro, Nathan has built a reputation for delivering customized water treatment solutions that enhance efficiency, reliability, and water quality across various industries, including the medical, commercial, and manufacturing sectors. Nathan’s journey in water treatment began as a service technician. He gained in-depth knowledge by working with all major brands of equipment, including Veolia, Suez, Bruner, Culligan, Pentair, Aquamatic, Osmonics, GE Water, Marlo, Lakeside, Fleck, Autotrol, US Filter, ION Pure, Siemens, Evoqua, and many others. This hands-on expertise, combined with his technical certifications, has made him a leader in water system engineering and water management.

Credentials & Expertise

  • Certifications: David H. Paul Reverse Osmosis Certification, PLC Programming
  • License: Power Plant Operating Engineer 3rd Class
  • Specialties:
  • Design & engineering of water treatment systems and advanced water systems
  • Custom water filtration systems and solutions
  • Installation, automation, and repair of water treatment systems
  • Expertise in Reverse Osmosis (RO), Deionization, Water Softening, Carbon Filtration, Iron Filtration, UV Treatment, Ultrafiltration (UF), Process Filtration, CEDI/EDI, and more
  • Specialized knowledge in Boiler Feed Water, Tower Makeup Water, and drinking water production for industries such as bottling, pharmaceuticals, and food processing
  • Project management and reclaiming of water system waste for other uses
  • Evaluation of raw water sources and potential contamination risks
  • Industrial water treatment strategies to prevent corrosion and optimize system performance
  • Boiler water treatment to enhance energy efficiency and system longevity
Nathan’s commitment to excellence extends beyond equipment sales and service. He works closely with clients to develop tailored water treatment services that optimize performance and meet their operations' unique demands. His expertise covers methods that mitigate water impurities, ensure fresh water accessibility, and maintain regulatory compliance. It also includes the design of high-efficiency reverse osmosis systems for industrial use. Nathan focuses on the latest technology in water conditioning, water softeners, filters, and pumps to improve maintenance and efficiency. His experience in laboratory testing and biofilm control ensures the highest industry standards in water treatment processes and water management.  Additionally, his deep understanding of infrastructure and water data analysis provides long-term, cost-effective solutions that promote health and safety. His expertise ensures that businesses receive top-tier, quality water treatment solutions. For insights into the latest industry trends, innovations, and best practices, explore the Complete Water Solutions Blog, where Nathan shares valuable information on water filtration systems, sustainability, and water solutions engineering.   Give Us A Call (855) 787-4200 or Email info@complete-water.com

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