Preventative Maintenance for Softener System

A good preventative maintenance plan can help in preventing most softener failure issues. Softener systems today are used in a variety of applications from general water conditioning to industrial ingredient water. There are a few manufacturers of valves that control the softening function and most manufacturers agree that having a preventative maintenance plan in place can help with minimizing unplanned failures or downtime.

Most facilities will test their softener system either once a shift or daily. While this is a great way to determine if your softener system is working or has failed it does not do so well in preventing problems.

A thorough preventative maintenance plan can help with preventing problems. While performing this service in-house can be done, having an experienced technician can be extremely valuable.

Some of the Preventative Maintenance Items that Complete Water Inspects are:

  • Valve Wear & Tear – Pulling internal parts to verify wear and tear and replace if necessary
  • Brine Study – Performing a brine study can determine if the softener is running efficiently
  • Solenoid Replacement or Rebuild – External solenoids should be rebuilt
  • Clean Pilot Screens – If your controller system is running hydraulically, cleaning the screens can help.
  • Lubricate – Lubricating Fleck softener piston(s) & Aquamatic valve shaft(s)
  • Visual Inspections – Visual inspections of valve pistons can verify leaking points
  • Resin Testing- Having your resin tested can help determine the life, condition, and identify foulants.
  • Backwash Flow Controllers – Checking and cleaning backwash flow controllers can help with making sure you have enough flow for backwash and no restrictions for brine.
  • Resin Level – Checking the resin level can help determine if you have enough resin in the softener. You will lose some resin over time.
  • Pressure Gauges – Knowing what your pressure drop is across the softener can help determine if there are other additional problems occurring.
  • Compound Gauge – Installing a compound pressure gauge (one that shows both pressure and vacuum) is an addition to help with verifying proper operation.
  • Cleaning Brine Tank – Taking the time to clean the brine tank annually can help with proper brine injection. During this time, you can inspect and clean the brine valve. Sometimes salt sludge and dirt can clog the brine valve, causing brine issues.
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If you need to have your water treatment system checked by a professional give Complete Water Solutions a call (855) 787-4200 or email

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