Chicago Pump Ready for Work
An ethanol manufacturing plant called Complete Water Solutions on a Saturday morning for emergency service to replace a brine pump for their softener system. They had called another company and were told no one would make it out until Monday morning at the earliest. The failed pump was not treating hard water, meaning they had to shut down production due to the water quality no longer meeting industry standards. They could not afford another day of lost manufacturing.
Complete Water technicians were able to find and secure a replacement pump, install it, and start the system back up in less than 10 hours. Operations were able to resume as normal before Monday, when the other guys would have just started showing up.