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Food Manufacturer Reverse Osmosis Failure

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Food Manufacturer Reverse Osmosis Failure – Emergency Case Study

On December 30th at 3:00 PM, our phone rang with an urgent call from a food manufacturer experiencing reverse osmosis (RO) failure. Their system was unable to keep conductivity within specification, threatening production deadlines. With production scheduled to start January 1st, downtime was not an option. Their current service provider had struggled to diagnose the issue, leaving them in a critical position.

Immediate Response – Emergency Service 24/7/365

Understanding the urgency, Complete Water Solutions mobilized quickly. By 7:00 PM the same day, our team was onsite with NSF 61 approved chemistry to clean the reverse osmosis system.

Root Cause of the RO Failure

After inspection, we identified silica and scale buildup as the primary causes of the elevated RO conductivity. Further investigation revealed that pretreatment equipment issues had contributed to the spike, leading to the reverse osmosis failure.

Food manufacturer reverse osmosis failure case study, Emergency RO system repair for food production, Silica and scale causing RO conductivity issues
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Food Manufacturer Reverse Osmosis Repair

The Complete Water Solutions Advantage

Although Complete Water Solutions did not originally supply the RO system, we specialize in servicing all makes and models of water treatment equipment—including competitors’ systems.

When food and beverage manufacturers face reverse osmosis failure, downtime can mean lost production, missed deadlines, and financial impact. That’s why our emergency RO service team is available 24/7/365 to troubleshoot, repair, and restore water systems to peak performance.

Need help with your industrial water system? Contact Complete Water Solutions today!

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