Emergency Softener Repair Prevents Brine Tank Overflow for Local Facility
Complete Water Solutions was recently called out for an emergency repair after a facility noticed one of their softeners had gone hard and the brine tank was overflowing. Once onsite, our technicians quickly diagnosed the issue and uncovered the root cause before it resulted in more serious system damage.
What We Found During the Inspection
After evaluating the system, our team discovered that the Fleck 3900 piston, Part Number 60036, was stuck in the open position. When we removed the piston, we found a piece of plastic lodged inside, preventing it from cycling correctly. This obstruction caused the softener to remain open, ultimately leading to the hard water breakthrough and brine tank overflow.
While onsite, Complete Water Solutions conducted a full review of the softener system to identify any additional concerns. It became clear that the equipment had not been serviced in more than 10 years, which increased the likelihood of worn components and future failures.
Recommended Water System Upgrades
To restore reliable performance and reduce the risk of recurring problems, Complete Water Solutions recommended:
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New piston, spacer, and seal kits
These components are essential for proper softener function and often degrade over time. -
A controller upgrade
The existing controller was a 2014 Systemax unit, which is no longer in production and may be difficult to support moving forward.
Proactively addressing these items can help extend the life of the softener system and prevent emergency service calls.
Need Fleck Softener Parts or Service?
If you are experiencing softener issues or overdue maintenance, Complete Water Solutions can help keep your system running at its best.
Call (855) 787-4200 or email info@complete-water.com for service or replacement parts.
With over 30 years of hands-on experience in the water treatment industry, Nathan Olszak is a trusted water treatment expert. He specializes in designing, engineering, and servicing water treatment systems. As the owner of Complete Water Solutions, Osmonics, and Membrane Cleaning Pro, Nathan has built a reputation for delivering customized water treatment solutions that enhance efficiency, reliability, and water quality across various industries, including the medical, commercial, and manufacturing sectors.
Nathan’s journey in water treatment began as a service technician. He gained in-depth knowledge by working with all major brands of equipment, including Veolia, Suez, Bruner, Culligan, Pentair, Aquamatic, Osmonics, GE Water, Marlo, Lakeside, Fleck, Autotrol, US Filter, ION Pure, Siemens, Evoqua, and many others. This hands-on expertise, combined with his technical certifications, has made him a leader in water system engineering and water management.
Credentials & Expertise
- Certifications: David H. Paul Reverse Osmosis Certification, PLC Programming
- License: Power Plant Operating Engineer 3rd Class
- Specialties:
- Design & engineering of water treatment systems and advanced water systems
- Custom water filtration systems and solutions
- Installation, automation, and repair of water treatment systems
- Expertise in Reverse Osmosis (RO), Deionization, Water Softening, Carbon Filtration, Iron Filtration, UV Treatment, Ultrafiltration (UF), Process Filtration, CEDI/EDI, and more
- Specialized knowledge in Boiler Feed Water, Tower Makeup Water, and drinking water production for industries such as bottling, pharmaceuticals, and food processing
- Project management and reclaiming of water system waste for other uses
- Evaluation of raw water sources and potential contamination risks
- Industrial water treatment strategies to prevent corrosion and optimize system performance
- Boiler water treatment to enhance energy efficiency and system longevity
Nathan’s commitment to excellence extends beyond equipment sales and service. He works closely with clients to develop tailored water treatment services that optimize performance and meet their operations’ unique demands. His expertise covers methods that mitigate water impurities, ensure fresh water accessibility, and maintain regulatory compliance. It also includes the design of high-efficiency reverse osmosis systems for industrial use.
Nathan focuses on the latest technology in water conditioning, water softeners, filters, and pumps to improve maintenance and efficiency. His experience in laboratory testing and biofilm control ensures the highest industry standards in water treatment processes and water management.
Additionally, his deep understanding of infrastructure and water data analysis provides long-term, cost-effective solutions that promote health and safety. His expertise ensures that businesses receive top-tier, quality water treatment solutions.
For insights into the latest industry trends, innovations, and best practices, explore the Complete Water Solutions Blog, where Nathan shares valuable information on water filtration systems, sustainability, and water solutions engineering.
Give Us A Call (855) 787-4200 or Email info@complete-water.com