Manufacturer called Complete Water Solutions Friday Morning 2:24 AM – and we answered. The recent storms that rolled through knocked out power to the facility. Because of this some of the safety features failed and caused damage to their industrial softener system. The Fleck 2900 softener system ended up getting hot water damage and water hammer. This damage took out the water system completely. The customer had to run hard water to the boilers to keep the plant running, but they were only able to run at 20% capacity due to hard water. Complete Water Solutions mobilized, we secured (3) New Industrial Softener Tanks, (30) Cubic Feet Of Water Softener Resin, (3) New Softener Distributors, (3) Sets Of Softener Gravel Underbedding, along with parts for repairing the internals for the Fleck 2900 Softener Valve. Complete Water Solutions was able to have the system back up and 100% operational by 10:30 PM Friday. The customer was able to return to 100% full production.
The manufacture was located 5 Hours From Complete Water Solutions Corporate Office – When our customers have an emergency we realize that you need us now and we handle each and every emergency with the same urgency to get you back online.